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Senior Manager, Global Market Research, Insights and Analytics – Boston Biotech

Wilmington, Delaware

Senior Manager, Global Market Research, Insights and Analytics

My client, a global, publicly traded, rare disease division of a larger pharma company, is based in Boston MA.  They combine groundbreaking science with a steadfast commitment to meeting the needs of patients living with severe, life-threatening, and often ultra-rare diseases. The company’s scientists are among the first in the world to unlock the therapeutic potential of inhibiting terminal complement, a group of that play an important role in the body’s immune response and can destroy healthy tissue in certain patients.  They are driven by the following values:  Find Answers, Change the World, and Create a Legacy.


This patient-centric organization offers a collaborative culture of like-minded individuals gathered around a common goal. Smart, driven, high-performing colleagues for you to partner with!  Some opportunities happen only once in a lifetime – like a job where you can make a real difference!


They have the best of both worlds at this organization…the autonomy to be the experts in the field that they are, but also the backing and resources of large pharma to support them.  They have a solid rare disease pipeline with 8-10 launches anticipated in the next couple of years!


Currently seeking a Senior Manager, Global Market Research, Insights & Analytics.



  • 5 years of experience in pharma/biotech market research and analytics
  • Breadth of experience in market research methodologies and project types
  • Excellent project management skills
  • Vendor management
  • Inquisitive approach to analytics – easily anticipates next steps
  • Works well independently and collaboratively
  • Plusses: Global experience, rare disease experience, orphan products and launch experience
  • Position based out of Boston, Wilmington DE or New Haven CT office 3 days/week, home 2 days/week

The Senior Manager, Global Market Research, Insights & Analytics partners with the Global Marketing & Strategy colleagues to enable high quality, evidence-based decision making.  This high-impact position will lead the mining of critical insights from global primary and secondary market data, own end-to-end research projects, and drive strategic decisions at the global, regional, and country levels.


Additionally, this position will partner with other Market Research, Insights & Analytics colleagues to execute global primary market research projects that address therapeutic area business questions, develop disease and therapeutic area strategies, and drive promotional material evaluation. This position’s key partners include global colleagues in Commercial, Medical, and R&D, and regional/country colleagues in the US, Japan, Germany, and other strategic markets within the company’s International region.




Conducting qualitative and quantitative primary market research

  • Leading and supporting market research projects to address key business questions:
    • Understanding the business need
    • Designing a project to answer the business question, including methodology and vendor selection
    • Executing the project in a timely manner and within budget
    • Deriving strategic insights and facilitating multidisciplinary teams to glean insights from multiple perspectives
    • Presenting the final results
    • Connecting the dots for colleagues so that they embed strategic insights from the project into their strategic and operational efforts
  • Probing beyond the descriptive insights provided in top-line reports from primary market research to uncover diagnostics insights that explain the why’s behind the reported results
  • Pushing the limits of our current thinking and processes to conduct market research and analytics that exemplify best practices and build enhanced value for commercial partners
  • Providing insights support for forecasting and strategic/tactical planning

Sourcing, evaluating, and engaging with best-in-class partners

  • Reviewing and assessing market research agencies and data suppliers. This will encompass a variety of agencies – those that provide primary research, secondary data, competitive intelligence, and forecasting services
  • Initiating RFPs with multiple vendors and management of vendor selection process
  • Drafting statement of work documentation to support engagement with healthcare practitioners and patients to ensure projects meet compliance and legal requirements
  • Managing vendor interactions to ensure insights meet mission critical timelines

Conducting analyses of primary and secondary data

  • Analyzing primary and secondary data sets to extract insights that enable strategy development and decision-making at the global and regional levels
  • Managing large data sets from primary market research and secondary sources to mine additional insights with comprehensive skill in Excel or statistical software (e.g., SPSS)
  • Effectively using internal & external secondary data sources to conduct appropriate analyses
  • Analyzing patient level data to capture insights on treatment trends and patient management approaches
  • Possessing a strong ability to truly “listen” to data, think about the story it is trying to tell and effectively communicate the findings to key stakeholders

Partnering and communicating at the team and management levels

  • Constructing clear concise summary reports or dashboards for senior regional leads that provide a snapshot of impactful activities and trends in their regions and illustrate changes in awareness, behavior and knowledge of target physicians
  • Developing strong partnerships with cross-functional teams – marketing, medical, sales, business analytics, commercial operations and new products groups
  • Ensuring relevant team members are engaged at key stages of project to ensure that critical business questions are adequately addressed
  • Ensuring full team buy-in on the project and its deliverables
  • Incorporating future business needs in scope and design of projects
  • Going beyond a project-based mindset and be a strategic partner. Offering strategic insights, communicating these clearly, and ensuring that these drive business decisions
  • Leveraging partnerships with regional affiliates to identify best practices in market research and share these with global affiliates
  • Arranging presentations/meetings to share insights on a regular basis
  • Responding to ad hoc requests for key commercial and business insights and possess the inquisitiveness to anticipate and answer the follow-on questions that will results


  • Remaining flexible as work responsibilities change based on business needs
  • Taking ownership for projects; ensuring they are completed on time and on budget


  • Bachelor’s degree required; MBA/PhD degree – marketing, market research, statistics preferred
  • 5 years of experience in market research and analytics
  • Fluency in English both written and oral mandatory
  • Analytical skills and Advanced capabilities in Excel, PowerPoint
  • Self-starter who demonstrates energy and enthusiasm, bringing a positive can-do approach to all challenges
  • Inquisitive approach to analytics – easily anticipates next steps
  • Works well independently and collaboratively
  • Excellent project management skills
  • Excellent oral and written communication skills
  • Experience in a quantitative market research firm, or lifescience insights and analytics role preferred
  • Experience in specialty/orphan drugs a plus
  • Experience in a global role a plus
  • Fluency in other languages is a plus
  • Commercial Analytics and ROI Tracking for Marketing programs a plus
  • Combination of prelaunch, launch and post-launch experience a plus

Recruiter Information

Sherri Kemp