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Reference Number: SK-GASNJ
Location: New Jersey, United States

Group Account Supervisor

 

My client, a small full-service managed markets agency based in Northern New Jersey, provides intelligent sound strategy to increase access to brands through the utilization of actionable insights gleaned from payers, hospitals, and alternative care settings.

 

They tackle access and reimbursement challenges for top-tier pharmaceutical/biotechnology companies, including specialty market products. Efficiently delivered market intelligence is critical at attaining payer access & achieving commercial success.  

 

This company is a group of highly motivated and talented individuals. Their culture is one that is very collaborative and focused on recognizing employee efforts.  Competitive compensation and great benefits, including good work/life balance.  If you have the desire to grow and succeed in a fast-paced environment as a part of a dynamic & knowledgeable team, they are looking for you!

 

I am currently working on a Group Account Supervisor role for them.  This person needs to be able to role up their sleeves and get their hands dirty.  You will have direct reports as well, so prefer if you have managed direct reports previously. 

  • Managed Markets expertise
  • Prior consultancy firm experience
  • 5-7 years client service/project management experience in the pharmaceutical industry
  • Ability to manage and prioritize numerous, complex programs in various stages of life cycle
  • High energy, outgoing, customer-focused personality
  • Ability to roll up your sleeves and get your hands dirty
  • Diabetes experience is a plus
  • Previous supervisory experience

 

TITLE: Group Account Supervisor

LOCATION:   Northern New Jersey    

REPORTS TO:   VP Client Service

RELO:  Minimal (May consider a $5k sign on for movement of goods)

 

The Group Account Supervisor supports business development/sales efforts through overseeing and ensuring delivery of medical education and/or managed market services and products across multiple medical accounts within assigned clients. The Group Account Supervisor is responsible for collaboration with Senior Management and support teams to ensure client programs are implemented with strategic insight and exceptional service.

 

RESPONSIBILITIES:

  • Accountable for all proposal development, project management, projections, reconciliation and forecasting to meet corporate goals, including net and gross profitability requirements/standards across all assigned accounts
  • Collaborates with Sr. Account Supervisor/Account Supervisor to ensure proposal development is accurate and all teams hours are captured (traffic, production, creative, clinical/copy, meeting services)
  • Works within and manages to a budgeted labor hours by job and position level, to ensure minimum standards of job profitability
  • Monitors budgets including direct costs and labor costs to ensure team members/direct reports are managing to assigned budgeted labor hours and managing direct costs
  • Maintains and/or exceeds minimum billable utilization percentages for position level
  • Ensure that direct reports/team members maintain and/or exceed minimum billable utilization percentages for position level.
  • Identify, create, develop, maintain and/or expand business opportunities within existing clients
  • Provide Strategic and marketing guidance to client and agency teams across several brands
  • Ensure that strategic recommendations to client are in line with client’s business goals
  • Manage and exceed client expectations for all facets of project management, to include strategic and tactical element development and project execution
  • Provide day-to-day management and ongoing communications to the client and to teams regarding strategic program planning, material development and project implementation
  • mentors, develops & supervises staff at the AS and AE levels, on a consistent and ongoing basis, effectively communicating at all times
  • Provides staff with formal verbal and written feedback through performance management process
  • Identifies and communicates clear roles and responsibilities of team members establishing ground rules
  • Exhibit a mastery to staff and clients of the health care industry, the medical marketing and communications field, disease-specific issues and clinical data that are of vital importance to the company’s clients
  • Liaison with client for signatures on contracts when applicable
  • Routes administrative pieces through clients’ internal processes (when applicable)
  • Communicates with faculty, clinical and/or expert resources regarding content and direction
  • Reviews status/contact reports to client on a frequent basis
  • Provides budget status & communication with Client

REQUIREMENTS:

  • 4-year college degree or relevant work experience
  • 5-7 years client service/project management experience preferably in the pharmaceutical industry OR a combination of 5-7 years experience in a marketing services environment
  • Managed Markets experience preferred
  • Ability to manage and prioritize numerous, complex programs in various stages of life cycle
  • High-level client service skills, communication, interpersonal, organizational, and problem-solving skills
  • Previous supervisory experience
  • Demonstrate thorough knowledge of the therapeutic areas, science, markets and products for all assigned accounts
  • Solid Knowledge of marketing principles, preferably health care marketing
  • Demonstrate the ability to apply marketing knowledge to brand building initiatives
  • Demonstrate ability to use information and data effectively
  • Managed market/care experience
  • Works with confidential and sensitive corporate, client and employee information and must conduct him or herself accordingly
  • Demonstrates analytical and problem solving skills, ability to provide solutions with little direction
  • Demonstrates a sense of urgency to obtain results
  • Responds well under pressure, is flexible